FAQ

Embroidered – Classic and textured, perfect for bold logos.

Woven – Super clean and detailed, great for small text.

Sublimated – Full-color, photo-quality designs.

PVC & Leather – Tough, weatherproof, and built to last.

Still stuck? Contact us and we will work it through!

Step 1: Prepare your design

If you’re not an artist this may seem like a daunting task, but don’t worry, it’s simpler than it seems. Read more about this in our FAQ section to your left.

Step 2: Select your patch style

This is a whole blog post in and of itself… luckily, we already have one, which you can read by clicking here!! We also walk you through the options in our first question in our FAW section to your left.

Step 3: Approve your custom patch

Once the details are settled, the next step is to produce what’s called a “stitch-out” or “sew-out” for your approval. A stitch-out is just a scanned sample that will be passed along to you in order for you to decide whether you’d like to make any changes to the design prior to proceeding with production.

It’s important to be detail-oriented at this stage, but also to remain realistic. Remember what attracted you to your logo and focus on what matters. It’s essential that you love your logo – that’s what counts! – but no one will ever analyze it to the same extent that you will during the design phase. Knowing what matters most to you will help you keep that perfectionist tendency in check while also ensuring that your custom patches are exactly what you wanted.

Step 4: Production time!

As soon as your patch is approved, production begins!

Step 5: Shipping your custom patches

Once your patches have been manufactured, the last step is getting them to your doorstep! Artex Group offers shipping options ranging from standard to overnight, but communication is key! Make sure you leave room in your schedule for mishaps..… and that’s it! You have your custom patches!

Our typical minimum order quantity is 50 pieces. However, if your patch design is particularly large (6+ inches), we may be able to accommodate smaller orders. Click here to get a quote and discuss your needs with one of our experts.

Our standard turnaround time ranges from 15 to 30 days, but can be longer for specialty items. Production begins once payment terms are finalized and the artwork is approved. If you have a specific event date, let us know as soon as possible so we can expedite your order if needed.

Costs vary based on numerous factors. To get an accurate estimate, please click here to get a quote with your details, and one of our experts will assist you.

Definitely! For a small fee, our designers will turn your sketch into a professional design you’ll love.

Yes, we need a starting point for your design. Even a simple sketch can help our designers craft the perfect artwork for your patches. We’ll work with you to ensure you’re satisfied with the final design.

Absolutely! You will work directly with one of our experts, and all artwork will be emailed to you for approval before we proceed with production.

Yes, indeed! Send us a physical sample of the patch, and we’ll replicate it exactly. We can return the original patch to you once production is complete if you’d like.

There are very few limitations! While some designs may translate better to certain types of patches, nearly any artwork can be adapted into a high-quality patch. Our experts are here to help you choose the best option for your vision.

Yes, we do! Check out our military patches and law enforcement patches for examples of our work.

All our patches are custom-made to order; we do not keep any stock.

We are headquartered in Fairview, NC, near Asheville.

The easiest way to place a reorder is to speak to the rep who helped you with your original order by calling (866) 845-1042. If you don't remember your rep's name, no worries. Call the number above and we'll help connect you with the right person. If you prefer, you may submit a quote, and we'll forward your inquiry to the correct expert.

Embroidered patches are becoming more popular, and not only because they’re effective for marketing your business or association. With heat transfer, you can place patches on jean jackets, pants, bookbags, purses, and more, adding a fun and even vintage aesthetic to your look.

But how exactly do heat transfer patches work? Here, we’ll help you understand how to transfer your patches onto your clothing or accessories so you can look your best while feeling confident that your patches aren’t going anywhere.

1. Preheat your iron to the cotton setting and turn off the steam.
2. Position your patch on the garment exactly where you want it.
3. Cover the patch with a cotton cloth (like a pillowcase) to protect it.
4. Press the iron down firmly on the patch for 25 seconds—don’t move it! Sliding the iron can prevent a strong bond.
5. Let it cool for at least five hours before wearing to ensure it fully adheres.

Looking for custom iron-on patches to personalize your gear? We’ve got you covered! Contact us today to get started.

If you’re using a heat press and a heat seal machine, start by setting the temperature to 365°F. Unlike ironing, you’ll need to preheat the area where the patch will go for about 15 seconds. Once it’s warm, place your patch in position.

Apply 50 to 70 pounds of pressure for 18 to 20 seconds to ensure a strong bond. After pressing, let the garment cool for at least five hours before wearing.

Looking for custom iron-on patches to personalize your clothes or gear? We’ve got you covered! Artex Group creates high-quality patches for teams, businesses, and individuals. Get in touch today to start designing yours!